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Annual Status Report 2013

Is your organization complying with the requirements of the Customer Service Standard that came into effect prior to this report and are you implementing the Customer Service training policy by continuing to train staff on an ongoing basis?   
Yes
Does your organization have written accessibility policies and a statement of commitment?   Yes
Has your organization established, implemented, maintained and posted a multi-year accessibility plan?   Yes
Does your organization provide its emergency procedures, plans or public safety information that it makes available to public, in an accessible format upon request?    Yes
Does your organization provide individualized emergency response information for employees that require it and does it review the information in accordance with the Employment Standard?
  Yes
Do you include accessibility criteria and features in your procurement process and, if applicable, do you incorporate accessibility features when designing, procuring or acquiring self-service kiosks?   Yes